The Rameshwaram Cafe

Terms & Conditions

Welcome to The Rameshwaram Cafe. By accessing our website, using our services, or dining with us, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

  • These Terms govern your use of our website, mobile applications, online ordering, and in-store services.
  • The terms “we,” “us,” “our” refer to The Rameshwaram Cafe, and “you,” “your” refers to the customer.
  • We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting.

2. Services

  • We provide vegetarian South Indian cuisine through dine-in, takeaway, and delivery (via our platform or third-party partners).
  • Menu items, prices, and availability may vary by location and are subject to change without prior notice.
  • Photographs of dishes are for representation only; actual items may differ.

3. Orders & Payments

  • Orders can be placed in-store, online, or through authorized delivery partners.
  • All prices are inclusive of applicable taxes unless stated otherwise.
  • Payment can be made via cash, credit/debit cards, UPI, or other accepted digital methods.
  • We reserve the right to refuse or cancel any order in case of fraudulent activity, incorrect pricing, or unavailability of items.

4. Refunds & Cancellations

  • Once prepared, food orders cannot be canceled or refunded unless:
    • The wrong order was delivered.
    • The food quality does not meet reasonable expectations.
  • Refund requests must be made within [X hours] of order delivery.
  • Refunds, if applicable, will be processed using the original mode of payment within [X working days].

5. Customer Responsibilities

By using our services, you agree to:

  • Provide accurate information while placing orders.
  • Collect takeaway orders promptly to ensure freshness.
  • Refrain from reselling or redistributing our food for commercial purposes.
  • Treat our staff and property with respect.

6. Intellectual Property

  • All content on our website (logos, images, text, menu designs, etc.) is owned by or licensed to The Rameshwaram Cafe.
  • You may not copy, reproduce, or distribute our content without prior written permission.

7. Limitation of Liability

While we strive for high standards, we are not liable for:

  • Delays in service due to unforeseen circumstances.
  • Allergic reactions to food items (please check ingredients or inform staff about allergies before ordering).
  • Third-party delivery delays or damages.
  • Our liability in any case is limited to the amount paid for the specific order.

8. Privacy

Your personal information is collected and used in accordance with our [Privacy Policy]. By using our services, you consent to such collection and use.

9. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall fall under the jurisdiction of courts located in Bengaluru, Karnataka.

10. Contact Us

For questions, concerns, or requests regarding this Terms & Conditions, please contact us:

The Rameshwaram Cafe


Email: info@therameshwaramcafe.org

Phone: +91 81519 99191

Address: 119, 12TH B CROSS, 19TH MAIN, J P NAGAR 2ND PHASE, BANGALORE, KARNATAKA – 560078